Providing 24/7 technical support for ROV operations worldwide
Global remotely operated vehicle (ROV) operations require global support and TechnipFMC has the capability and capacity to deliver comprehensive technical support. Our technical support is provided to all clients at no additional cost or post-delivery fee including a 24/7, 365 days a year helpline to support urgent technical requests supplemented by a dedicated email address for non-urgent technical needs direct or through the client’s Oracle portal.
Additional support is provided by the technical support team where a technical support engineer can be assigned to discuss operational needs and requirements. This method of proactive communication and technical tracking has proven to be effective and valuable with multiple clients
Global Presence 24-Hour Technical Support
Within the USA +1.866.342.2562
Comprehensive technical support
Backing our clients globally
We have the capacity to provide technical support for ROV operations worldwide.
- On-site hands-on field service
- Training of client personnel
- Client dedicated portal
- Full range of spares
- Comprehensive technical training
Online Spares Ordering System
Schilling Robotics provides a web-based portal for the ordering of spare parts to support our clients’ operations as part of our global aftermarket service. The portal offers the client a streamlined and economic process to secure quotes and issue orders directly through the portal 24/7. Clients can access the inventory through the portal and track the status of all orders placed through the portal.